> For the complete documentation index, see [llms.txt](https://v5docs.keyfax.biz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://v5docs.keyfax.biz/conversations.md).

# Conversations

The same scripts, on every channel. This section covers where a Keyfax conversation can happen and what changes between one channel and another.

**In this section**

* Web chat
* Messaging apps
* Voice calls
* AI features
* KeyNect video

Web chat and messaging apps need the Chat Bot area. Voice calls need Telephony.