> For the complete documentation index, see [llms.txt](https://v5docs.keyfax.biz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://v5docs.keyfax.biz/monitoring.md).

# Monitoring

What is happening right now, and what happened on a particular conversation.

**In this section**

* Voice and Chat
* Conversation Record
* Call counts
* Callbacks