> For the complete documentation index, see [llms.txt](https://v5docs.keyfax.biz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://v5docs.keyfax.biz/monitoring/callbacks.md).

# Callbacks

People who asked to be rung back rather than wait.

**This page will cover**

* The callback list, and what each entry tells you
* Marking a callback as done
* When a script offers a callback

Callbacks need the Telephony area.