> For the complete documentation index, see [llms.txt](https://v5docs.keyfax.biz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://v5docs.keyfax.biz/script-actions/task-templates.md).

# Task templates

A task is what Keyfax raises at the end of a conversation: an email, a letter, a text message, a note or a job.

**This page will cover**

* The task types, and what each one produces
* Writing a template, and merging databox values into it
* Attachments and enclosures
* Choosing who a task goes to
* Watching a task leave, in Message queues